We ship all orders via United States Postal Service. Our shipping rates are calculated live based on the USPS current shipping rates and the weight of your order. If you have any questions about our shipping policies please see our contact form.
You can also call us during business hours at (618)940-0091.
We take great pride in our reputation for quality and excellent value. If for any reason you are dissatisfied with a purchase, we'll assist you with an exchange, or store credit within 30 days of the purchase.
Merchandise must be in original condition, with all original packaging, components, instructions, and warranty material.
Video games, video game systems, computer software, trading cards, DVDs and VHS tapes must be in sealed unopened packages. Once opened, we can only exchange these items for the same product.
Items returned for reasons other than damaged items, or a mistake on our part, may require a store Restocking Fee.
To Return an Item to Us:
Pack your merchandise securely. Include a note telling us the reason for the return. Please include your Order Number, your phone number and your e-mail address. Send the package to the Vendor you received the item from. Unless otherwise indicated, this should be addressed to:
Americana Hollywood Museum & Gift Store
Metropolis, Illinois 62960
We will issue a coupon code for store credit, or exchange depending on the original payment method, and reason for return. Look for your store credit, issued upon receipt of returned merchandise.